Cancel Nurx Subscription

How To Cancel Nurx Subscription? Cancel Solutions

To successfully cancel Nurx subscription, you can reach out to our dedicated Customer Care Team by sending a message through the Nurx messenger or by calling us at 800-321-NURX during our service hours, which are from 9 am to 9 pm EST, Monday through Friday.

Our commitment to safeguarding your patient data is unwavering, and as required by Federal law, we will retain your medical records securely even after the account deactivation process is complete.

Rest assured, your medical information remains confidential and protected through stringent encryption standards, including compliance with HIPAA regulations. Your trust in Nurx is of utmost importance to us.

How To Cancel Nurx Subscription?

Canceling your Nurx subscription is an Easy process designed with your convenience in mind.

Whether you’ve received medical advice from our experienced doctors, practitioners, or pharmacists, and no longer require the subscription, or if it’s simply time to make a change, Nurx offers multiple cancellation options.

You can easily cancel your subscription directly from your devices, be it Android or iOS, or through our official website.

Additionally, if you used PayPal for your subscription payments, you can also cancel it through PayPal. Our healthcare platform has open communication and flexibility to ensure your experience with Nurx is as smooth as possible.

Why Is Nurx So Important?

Membership stages for telemedicine assume a critical part in giving reasonable and open medical care administrations. Among its administrations are conception prevention, PrEP, STI testing, and crisis contraception.

The significance of Nurx lies in bridging the gap for those who face challenges in accessing in-person medical care, such as those living in remote rural areas or lacking transportation options.

By enabling virtual consultations and medication delivery via mail, Nurx extends its support to those without health insurance or burdened by high deductibles, contributing to the enhancement of overall health and well-being for countless individuals.

Why Do You Need Nurx?

Nurx, a comprehensive healthcare platform, offers a compelling solution for a wide range of health needs.

Whether it’s providing essential medications, testing materials, or instruments, Nurx caters to diverse requirements, including Birth Control and treatment for various health conditions like mental health disorders, acne, eczema, migraine, and hair loss.

Moreover, their services extend to vital testing kits such as COVID-19 and STI testing. With experienced doctors on their team, Nurx ensures patients receive expert consultations and, in some cases, the convenience of utilizing health insurance.

Nurx stands as a valuable resource for individuals seeking accessible, convenient, and quality healthcare options.

How Much Does Nurx Cost?

Understanding the cost of Nurx is essential for informed decision-making. When obtaining a birth control prescription, a $25 consultation fee is charged, which covers unlimited messaging with our dedicated medical team for a full year.

This facilitates prescription adjustments and provides a platform for addressing any queries at your convenience. Patients should note that when it’s time for prescription renewal, a new annual consultation is required, with associated fees.

While the medical consultation fee is not submitted to insurance, it’s worth reaching out to your insurance company to explore potential coverage options, as copay amounts may vary based on your specific plan and prescription, often resulting in minimal or even zero cost.

How To Cancel Nurx Subscription? Step-By-Step

Canceling Nurx subscription is a breeze with our user-friendly process. As an online healthcare platform offering a range of services, including birth control and STI treatment and testing, we’ve designed step-by-step instructions to cater to different subscription types and payment methods.

To ensure a seamless experience, we prioritize your convenience when it comes to subscription management.

1. Cancel Nurx Subscription from Android Device:

To cancel Nurx Subscription from an Android device, follow these steps:

  • Access the Google Play Store using your registered account.
  • Go to the Subscriptions section of the Menu.
  • Select Nurx Subscription from the list of available options.
  • Tap on “Cancel Subscription” and follow to complete the process.

2. Cancel Nurx Subscription from IOS Device

To cancel Nurx Subscription from an iOS device, here are the steps:

  • On your iOS device, open the Settings app.
  • On the screen page, tap on your name.
  • Navigate to the Subscriptions tab.
  • Click on Subscriptions after signing in with your Apple ID.
  • Choose the Nurx Subscription from the available options.
  • Finally, tap on “Cancel Subscription” to cancel your subscription.

3. Cancel Nurx Subscription from the Website

To cancel Nurx Subscription via the website, here’s a step-by-step guide:

  • Visit the official Nurx website and log in to your account.
  • Look for the Billing, Subscriptions, or Manage account options.
  • Open the tab that corresponds to your Subscription plan.
  • Click on “Cancel Subscription” and follow the provided instructions.

4. Cancel Nurx Subscription from PayPal

Cancel Nurx Subscription through PayPal is an easy process, providing you with control over your subscription management. Here’s how to do it:

  • Log in to your PayPal account.
  • Navigate to the Settings tab on the page and click on it.
  • Select “Payments” from the menu options and access the Automatic Payments dashboard.
  • Click on “Manage Automatic Payments.”
  • You can cancel any subscription you wish.
  • Confirm the process and proceed to the “Cancel Automatic Payments” tab.
  • Click “Done,” and you will be successfully unsubscribed.

How Can I Delete My Nurx Account?

If you no longer wish to continue with Nurx or require their products, deleting your Nurx account is a simple process that involves just a few easy steps.

1. Delete Nurx Account by Phone Call

Customers looking to delete their Nurx account can do so easily by making a phone call to the dedicated team. Simply dial 800-321-NURX during the team’s operational hours, Monday to Friday from 9 am to 9 pm. Discuss your situation with a representative, and they will deactivate your Nurx account. This convenient and swift process ensures your account is managed according to your needs.

2. Delete Nurx Account by Sending an Email

To delete your Nurx account via email, follow these steps:

  1. Open your default email application and sign in using the email address associated with your Nurx account.
  2. Compose an email and add “” as the recipient.
  3. In the Subject box, enter “Request To Deactivate My Nurx Account.”
  4. Provide all the necessary details and include the reason for deleting your Nurx account.
  5. Expect a response from the Nurx team within 14 days, during which time you can consider the next steps in the procedure.

Deleting your Nurx account through email is a straightforward process that allows you to communicate your preferences and receive a timely response from the dedicated team.

How Can I Change My Nurx Refill Date? Postpone Nurx Subscription

Changing your Nurx refill date or postponing your subscription is a flexible and convenient process. To adjust your medication refill date, follow these steps:

  1. Access the Nurx official website or use the application to log in to your account.
  2. Click on the account icon located on the screen page.
  3. Navigate to the Subscriptions Tab.
  4. Locate the “Next Refill” option and click on “Change.”
  5. You now have the freedom to postpone and reschedule your refill date to a time that suits you best.

This user-friendly approach empowers you to manage your Nurx subscription with ease, ensuring it aligns perfectly with your needs and preferences.

Contacting Nurx customer support

When you need assistance with canceling your subscription, Nurx customer support is readily available to help you. You can reach out via email or use the website’s chat feature to initiate contact.

The support team is accessible seven days a week, ensuring flexibility for customers. To ensure a successful interaction, have your account information and relevant subscription details on hand. With their responsive approach.


In conclusion, Nurx offers a convenient and flexible solution for managing various medical conditions, providing medications, and delivering test kits to your doorstep.

However, should the need arise to pause or cancel your subscription, Nurx remains committed to ensuring the safety and well-being of its users while accommodating their preferences and needs.

Cancel Nurx Subscription- FAQs

How do I cancel my prescription on Nurx?

To cancel a prescription on Nurx, you can send a message or call 800-321-6879, Monday through Friday, 9 a.m. – 9 p.m. EST. Alternatively, you can message Nurx customer support through your secure Nurx account.

How do I change my Nurx subscription?

To modify your Nurx subscription, begin by logging in to your account either through the website or the app. Once logged in, locate and click on the account icon, which will lead you to the “Subscriptions” section. Within the Subscription screen, scroll down until you find the “Next Refill” option and click on it to initiate the change. These straightforward steps will allow you to easily adjust your Nurx subscription according to your preferences and requirements.

Can you cancel Nurx consultation?

No, you cannot cancel a Nurx consultation. If you receive a medical consultation and it’s reviewed by their medical team, they do not offer refunds for the consultation, even if they can’t approve your request for a prescription or home test kit.

Does Nurx automatically renew?

Yes, Nurx automatically renews most prescriptions for one year from the time you begin using their service.

Is Nurx hard to cancel?

No, Nurx is not hard to cancel. To deactivate your Nurx account, you can simply send a message through your Nurx messenger or call their Customer Care Team during their operating hours. Once your account is deactivated, they will retain your medical records as required by Federal law.

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