Cancel Orangetheory

How To Cancel Orangetheory Membership? [Comprehensive Tutorial]

To cancel Orangetheory Fitness membership, whether due to a change in a situation like maternity leave or moving out, follow these guidelines for a smooth process.

If you’re looking for a change, their diverse options cater to all fitness needs. Keep in mind the calorie-burning impact and benefits their classes provide.

Whether you prefer cardio or strength workouts, their cancellation process is designed to ensure you can easily end your Orangetheory membership while reflecting positively on your fitness journey.

How To Cancel Orangetheory?

Cancel Orangetheory membership is an easy process. Whether you’ve completed the hour-long complete body workout or engaged in their specialized strength and endurance training sessions, you can easily end your membership.

You have the option to visit the gym location in person and request cancellation or choose to send a certified mail to the Orangetheory gym location for the same purpose.

Regardless of the intense sessions and fast results, you may have experienced, the cancellation procedure aims to be convenient and efficient for your fitness journey.

What Is So Special About Orangetheory?

Orangetheory stands out with its unique approach to fitness. By tailoring training sessions to individual fitness goals, it serves as a motivating competitor that keeps you on track.

The blend of high-intensity interval training (HIIT) and traditional cardio techniques ensures effective workouts, while their innovative Heart-Based Interval Training maximizes calorie burn during and after sessions.

Real-time results displayed on large screens using heart rate monitors enhance members’ engagement. With professional fitness coaches guiding you, Orangetheory emphasizes both strength development and preventing overtraining, making it a distinctive and effective workout choice.

Orangetheory Membership Plans

When you go to Orangetheory for the first time, they might provide you with a complimentary workout session as an introduction before you decide to join their classes. They offer three main tiers of membership plans.

Membership Plans  Classes Access Charges 
Basic Package 4 classes per month $69 per month/ $18 each for additional classes
Elite Package 8 classes per month $99-$109 per month
Premiere Membership Package Unlimited workout sessions About $159 per month.

1. The Basic Package:

The Basic Package membership at Orangetheory offers access to around 4 classes per month, available at various locations. For $69 per month, you gain entry to these classes, and if you choose to take more than the allotted sessions, each additional class requires a fee of $18. This membership provides an affordable and flexible option to engage in regular fitness sessions.

2. The Elite Package

The Elite Package membership provides the opportunity for up to 8 classes per month and offers the flexibility to add extra classes at reduced rates. Depending on the location, this comprehensive package ranges from $99 to $109 per month, ensuring a valuable and adaptable fitness experience.

3. The Premiere Membership Package

The Premiere Membership Package offers members unlimited access to invigorating workout sessions. An additional perk includes the privilege of bringing a family member along for training at reduced guest rates. For $159 per month, this comprehensive membership ensures a rewarding fitness experience for both individuals and their loved ones.

How To Cancel Your Orangetheory Membership

There are four Basic methods to cancel Orangetheory Membership.

1. Cancel Orangetheory Membership in Person

  • Canceling your Orangetheory membership can be done in person, which is a reliable and recommended method.
  • Begin the process by visiting your home studio, and consider utilizing your after-exercise time for convenience.
  • Inform the customer service staff about your intention to cancel, and they’ll discuss the decision with you while offering suitable alternatives, especially for pricier memberships.
  • Share your reason for leaving, whether it’s due to managing subscriptions or any other circumstance, and the staff will respect your choice.
  • If the studio manager is available, you might be directed to their office for a more detailed conversation about your situation.
  • The management will provide a cancellation form that requires your personal information, including full name, address, contact number, and the last four digits of your credit card for OTF payment.
  • Upon completing the form, make sure to request a copy for your records to ensure security.
  • Afterward, follow up to confirm the effectiveness of the cancellation and enjoy a seamless experience with Orange Theory’s customer service.

2. How to cancel Orangetheory membership by phone?

To cancel Orangetheory membership by phone, follow these steps:

  • First, make sure you have all your membership information ready, including your membership number and the last four digits of your Orangetheory membership credit card.
  • Obtain your home studio’s phone number and initiate the cancellation process by calling them.
  • The associate on the call will ask for your personal details such as your name, age, contact number, home address, and email address, along with the last four digits of your membership credit card.
  • During the conversation, they might inquire about your reasons for cancellation and present alternative offers from their package options, including the option to pause your membership instead.
  • Confirm your decision to cancel, and the associate will guide you through the cancellation process.
  • They will also send you an email with the cancellation document for your records.
  • Remember, if you prefer an online approach, you may also be able to cancel your Orangetheory membership through their website.

3. Can I Cancel My Orangetheory Membership Online?

If you’re wondering whether you can cancel your Orangetheory Membership online, here are the steps to guide you through the process:

  • Go to the URL:
  • Click on the option that states, “No, I’d still like to cancel my membership and accept the 30-day cancellation notice.”
  • Select one of the options based on whether you purchased your Orangetheory Membership online.
  • Fill in all the required information.
  • Finally, click on “Submit my cancellation request.

4. Cancel Orangetheory Membership by Email

Canceling your Orangetheory Membership by email is a convenient option, and the process is easy:

  • Some individual studios accept cancellation requests via email and may even encourage this method of communication.
  • Write a cancellation request letter including essential personal details like your full name, current address, email address, phone number, membership ID, date of birth, and the last four digits of the credit card linked to your Orangetheory subscriptions.
  • Send the email to the recommended address of your home studio.
  • Upon receiving your request, you’ll typically receive an email confirmation, confirming your decision to cancel.
  • The studio will provide you with a cancellation form; print it, complete the necessary personal information, and then scan and send the document back to them.
  • Following this, you’ll get an email confirming the cancellation, effective within 30 days from the day of receipt.
  • In case you don’t receive the confirmation email, consider following up with Orangetheory’s customer care to ensure the cancellation status.

Cancel Your Orangetheory Membership

After successfully canceling your Orangetheory membership, ensure you receive confirmation of the cancellation’s effectiveness. While the subscription for the following month may still be in effect, it’s important to note that this will be your last payment.

It’s advisable to check for any additional costs and consult your studio if there are questions about Orangetheory-related expenses.

As you transition, consider maintaining a workout routine, even at home, to prevent regression in your health and fitness progress achieved during your time with Orangetheory.

The positive aspect is that your journey can seamlessly continue, especially. If you already possess the Orangetheory Fitness heart rate monitor, a reliable and accurate tool that syncs effortlessly with various Bluetooth devices and fitness apps.


In conclusion, offering options to suit your fitness preferences and needs. Whether you’re drawn to high-intensity workouts or require a temporary break, the steps for cancellation or freezing outlined above provide flexibility.

Orangetheory Fitness impresses with its user-friendly cancellation policy and procedure, although it’s important to note the 30-day waiting period before the cancellation takes effect.

Cancel Orange Theory Membership- FAQs

Can I cancel my Orange Theory membership online?

To cancel your Orangetheory membership online, the best approach is to directly contact your Orangetheory home studio or visit their website. Even if you cancel online, you’ll still need to verify your membership and cancellation request with your home studio for a smooth process.

Can I cancel an orange theory class from the app?

Yes, you can cancel an Orangetheory class from the app. If you’re unable to attend a reserved class, use the OTF mobile app to remove yourself, preventing any late cancellation charges.

How do I delete my Orange Theory account?

To delete your Orangetheory® Fitness account, simply send a request via email to We ensure that access to your personal information is limited to necessary employees for providing products and services.

Is there a cancellation fee for Orangetheory?

No, there are no cancellation fees for Orangetheory. If you’re feeling unwell, especially with symptoms of Coronavirus (COVID-19), please reach out to your local healthcare provider for guidance.

What happens if you do t use all your orange theory classes in a month?

If you don’t use all your Orange Theory classes within a month, any unused sessions will expire at the end of your monthly membership period.

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